Privacy Policy
This policy applies to visitors of www.a3k.sg and customers using A3K’s warehousing, storage and logistics services in Singapore.
1. Introduction
A3K Pte Ltd (“A3K”, “we”, “us” or “our”) provides warehousing, storage and logistics support in Singapore. We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This policy explains how we collect, use, disclose and protect your personal data when you visit www.a3k.sg or use our services.
2. Personal Data We Collect
We may collect the following personal data:
- Your name, company name and designation
- Email address, phone number and mailing address
- Details of your storage or logistics requirements
- Information about the goods you wish to store or move
- Billing and payment information related to our services
- Messages and enquiries you send us through our website, email or phone
- Technical information such as IP address, browser type, device type and pages visited
3. How We Collect Your Data
We collect personal data when you:
- Submit a quote request or contact form on our website
- Contact us by email, phone or messaging platforms
- Sign an agreement or use our services
- Browse our website, through cookies and similar technologies
4. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide quotations
- Provide, manage and improve our storage and logistics services
- Process invoices, payments and account records
- Communicate with you about your goods, bookings and service updates
- Comply with legal and regulatory requirements
- Maintain the security and performance of our website
- Send you updates about our services, where you have agreed to receive them
5. Disclosure of Your Data
We do not sell your personal data. We may share it with:
- Service providers who assist us in operating our business, such as IT, payment, transport and insurance providers
- Professional advisers such as accountants and legal counsel
- Government bodies, regulators or law enforcement where required by law
Where we share your data with third parties, we require them to protect it and use it only for the purposes we specify.
6. Cookies
Our website uses cookies to improve your browsing experience, understand how visitors use our site and keep it running smoothly. You can disable cookies in your browser settings, although some parts of the website may not work as intended.
7. Data Protection and Security
We take reasonable steps to protect your personal data against unauthorised access, loss, misuse or disclosure. These include access controls, secure systems and internal policies for handling data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Retention of Data
We keep your personal data only for as long as needed to fulfil the purposes it was collected for, or as required by law or for legitimate business purposes. When it is no longer needed, we will securely delete or anonymise it.
9. Transfer of Data Outside Singapore
If we need to transfer your personal data outside Singapore, we will take reasonable steps to ensure it receives a standard of protection comparable to that required under the PDPA.
10. Your Rights
Under the PDPA, you may:
- Request access to the personal data we hold about you
- Request correction of any inaccurate or incomplete data
- Withdraw your consent to the collection, use or disclosure of your data
To make a request, please contact us using the details below. We may need to verify your identity before acting on your request, and we will respond within a reasonable time. Withdrawing consent may affect our ability to provide certain services to you.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
13. Contact Us
For any questions about this policy or to make a data request, please contact:
A3K Pte Ltd
Singapore
Email: info@a3k.sg